Online
Cancel directly through your account.
Independent cancellation certification
EasyCancel Certified independently verifies that a subscription can be cancelled online, without phone calls, and in under 60 seconds.
Launching the EasyCancel Standard
Online • No Calls • Under 60 Seconds
Cancel directly through your account.
No phone calls or business-hour restrictions.
A normal customer can cancel in less than one minute.
The promise
When you see the EasyCancel Certified seal, it means the cancellation process has been independently tested against the EasyCancel Standard.
The entire journey happens online.
No waiting on hold or calling support.
No human response is required.
Cancel at any time, on your schedule.
A short, clear route from your account.
Timed from authenticated navigation.
Clear confirmation at completion.
The next automatic renewal is stopped.
Our independence
Companies may pay licensing or certification fees, but payment does not guarantee approval. Every applicant must independently meet every requirement of the EasyCancel Standard.
Read the published standard →A rigorous process
We test the cancellation experience the way a normal customer experiences it—and document what we find.
A real subscription or test account is used.
The cancellation path is experienced first-hand.
Steps, timing, plan, date and confirmation are documented.
Every result is compared against all requirements.
Passing services receive status and may be periodically re-tested.
Trust, but verify
Enter the number shown beside a seal to check its current status.
For subscription businesses
Show prospective customers that they can leave easily—before they decide to join.
Explore Certification